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Accessing VCU and VCUHS Resources Remotely - Knowledgebase / Research Systems - SOMTech (Technology Services) - VCU School of Medicine

Accessing VCU and VCUHS Resources Remotely

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 Overview

VCU (university) and VCUHS (health system) operate two separate network environments. Some applications work from only one network, others on both networks, and some work from anywhere on the internet.

Both organizations have clients (software) which allow users to access certain protected resources from home or on each other’s networks. Depending on the network(s) available in your on-campus location, you may need to use one of these clients to access resources in the other network. The appropriate solution is determined by the ownership of the computer.

Access Solutions

Computer Ownership

Trying to Access

Solution

VCU

Protected VCU resources

Use standard Zscaler client installed by SOMTech (log a VCU Cherwell ticket or call 804-828-2227)

VCU

Protected VCUHS resources

Use VCUHS GlobalProtect client (download GlobalProtect) *or* use virtual machines available at connect.vcuhealth.org

VCUHS

Protected VCU resources

Use specialized Zscaler client installed by VCUHS IT (log a VCUHS Keystone ticket or call 804-828-6447)

VCUHS

Protected VCUHS resources

Use VCUHS GlobalProtect client (preinstalled by VCUHS IT)

 

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