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How to request support for SOM Horizon VDI - Knowledgebase / Horizon VDI - SOMTech (Technology Services) - VCU School of Medicine

How to request support for SOM Horizon VDI

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How to request support for SOM Horizon VDI.


  1. Visit VCU Cherwell ticketing system https://itsupport.vcu.edu/. If you need further instruction, visit go.vcu.edu/somticket


























  1. Enter VCU eID and Password. *Note that all VCUHS employees have a VCU eID*



  1. Select School/Unit Support






















  1. Select School of Medicine















  1. Select SOM Horizon VDI









  1. Select the type of support needed.


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