In order to maintain access to VCU Health Office 365, including email and SharePoint, SOM faculty and staff need to access [https://connect.vcuhealth.org] every six months. Previously, logging into [https://launchpad.vcuhealth.org] would "refresh" the six month timer, however as of a May 2026 change to VCUHS security policies, accessing LaunchPad will no longer refresh the six month time out. Please make sure you access [https://connect.vcuhealth.org] every six months."
In order to access [https://connect.vcuhealth.org], please follow the steps outlined below.
-
Launch your browser of choice, navigate to [https://connect.vcuhealth.org].
-
Select “Continue” after reading the VCU Health disclaimer.
-
Enter VCU Health username (AD_ID) and password. VCU Health email address will not authenticate, this must be a VCU Health user name (AD_ID). If you are unsure of your VCU Health AD_ID, please see the bottom of this page for steps on how to find your VCU Health AD_ID.


-
Verify Duo push to finalize authentication.
-
Verify the landing page appears similarly to this example. Icons and applications may change over time.

Finding your VCU Health user name (AD_ID)
-
Log into VCU Health Launchpad [https://launchpad.vcuhealth.org].
-
Authenticate with your VCU Health email and password
-
Approve Duo push. Next to the green checkmark within Duo, your VCU Health AD_ID will be shown.
-
Click the chevron at the top right corner of the Launchpad landing page. Select Account settings.
-
Select Personal details
-
The AD_ID is the username to access [https://connect.vcuhealth.org]