Browse to:

https://itsupport.vcu.edu

Select:

Report issue:

• An unplanned event that disrupts or reduces the quality of a service and requires a response. Example: "My network is down."

Request support:

• A formal user request for something new to be provided. Example: “I need software installed.”

Netx, make sure all the mandatory fields outlined in red have been correctly selected or inputted and select "submit".