How to request support for SOM Horizon VDI:

1. Visit VCU’s RamsCentral ticketing system

2. 
   

   Select Sign in with CAS Login:

   
   

   1. If prompted, enter your VCU credentials to login

3. Select the VCU IT Self Service option and Submit

4. Select Enter IT Portal

5. Select the Service Catalog tile

6. Use the Filter Options and select School of Medicine > SOM Horizon VDI

7. Select the appropriate tile depending upon your need

   1. Complete all pertinent fields and follow prompts to Review & Submit your ticket